Dear Mrs Ranjit, I am writing to you on behalf of my Mother to express the family's sincere thanks regarding the procedure you recently carried out. Clearly not only are you a fine surgeon but also a caring individual who happily goes well beyond what any patient might reasonably expect. Your management of the staff, hands-on approach with the wards left absolutely nothing to chance. Your kindness and patience with my mother, who suffers both severe anxiety and painful osteoarthritis, was also appreciated. The signs look good for an improvement in Mum's eyesight but whatever the eventual outcome,the family are absolutely convinced Mum couldn't have been in better hands. Thank you once more Mrs Ranjit. We really are most grateful. Kind regards.